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Coordinated
A unified system for email, SMS, chat, and voice, all operating from a single shared record seamlessly.
EmailSMSChatVoice
MANAGED AI CONVERSION
Turn the leads youalready have intobooked meetings
Reverto is a managed conversion layer, not software your team logs into. We build it around your CRM, run it, and tune it. Your team takes the meetings.
TRUSTED FOUNDATIONS
Leads inMeetings outAlways onAnswered in secondsFollowed up until it booksDormant contacts, worked againHumans in control
THE CONVERSION GAP
You're not short on demand. You're short on conversion.
Where leads fall through
- 11:47 PMNew enquiry arrives
- 11:52 PMNo response
- 12:12 AMCompetitor responds
- Next dayOpportunity disappears
Why the pipeline leaks
Leads contacted within an hour are nearly 7x as likely to qualify as those contacted an hour later. See the source
01Enquiries that disappearThe reply window closes before anyone is awake.
02Follow-up that stops too early.Twos, then silence. Most deals need more.
03Untapped dormant opportunitiesContacts you already paid for, never worked again.
04No clear view of what’s workingNobody can say which sources, conversations created revenue.
REACTIVATION
Your next qualified opportunity is already in your CRM.
The database you have already built is usually the fastest revenue available, because the cost of acquiring those contacts is already sunk. Reverto works that list systematically and surfaces the people ready to talk now.
CRM / DORMANT CONTACTS
REPLY RECEIVED
11:47 PM
Dormant lead re-engaged
CRM record activated
A signal, identified. A conversation, restarted.
WHAT REVERTO IS
The work is already outsourced. It just isn't always on.
CLIENT CRM
CHANNELSCONVERSATIONSMEETINGS
CHANNELSCONVERSATIONSMEETINGSMost businesses at real lead volume already pay someone outside the team to talk to their leads — an answering service, an ISA team, a call center. That works until the hours run out.
Reverto is the same arrangement, run as a system.
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Managed
We create it, operate it, and optimize it continuously. You review and approve the playbook before anything is launched live.
Client CRMApproved scripts
ConversationsMeetingsCRM updates
ConversationsMeetingsCRM updates/ 03
Always on
Evenings, weekends, holidays — every hour a buyer might reply. The managed layer never clocks off, so the reply window never closes before someone is awake to answer.
12 AM6 AM12 PM6 PM
HOW IT WORKS
Engage. Qualify. Convert.
In that order, on the leads you already paid for.
Click for parallax
01
Capture
Every enquiry from every source lands in one place.
02
Engage
A reply goes out in seconds, in your voice.
03
Understand
The conversation uncovers what the buyer needs.
04
Qualify
Answers are scored against your criteria.
05
Route
The right owner picks up a warm conversation.
06
Convert
A meeting is booked, confirmed and kept.
Live Sequence
01Capture
Website formReal Estate
Facebook lead adHome Services
Missed callInsurance
Inbound SMSAutomotive
02Engage
Hi Marcus — thanks for enquiring about the Northline unit. Are you still looking to view this week?
Yes, ideally Thursday if there's anything available.
Replied in 8s
03Understand
EXTRACTED NEEDS
TimelineThis week
BudgetConfirmed range
IntentReady to view
ChannelPrefers SMS
04Qualify
QUALIFICATION SCORE
86
05Route
SRSarah ReyesSenior Account ExecutiveAssigned
Warm conversation handed over with full context and transcript.
06Convert
MEETING BOOKED
Thu, 2:30 PM
Property viewing · Northline Realty
ConfirmedReminder set
THE PLATFORM
You take the meetings. This runs underneath.
Conversion funnel, drop-off and performance across channels and agents.
app.reverto.ai / dashboard
WORKFLOWS
One system for every stage where leads are lost.
Every enquiry answered in seconds, at any hour.
- Enquiry received · 11:47 PM
- Auto-reply drafted
- Sent in your voice · 11:47 PM (in 8 secs)
- Buyer replies
- Meeting offered
SECURITY & COMPLIANCE
Designed with security and control in mind.
Click for parallax
CONTROL 01
Consent capture & records
Consent is captured at the point of contact and stored with the record.
CONTROL 02
Opt-out handling
Opt-outs are honoured immediately and applied across every channel.
CONTROL 03
Quiet hours & time zone rules
Messaging respects local quiet hours and the contact's timezone.
CONTROL 04
A2P 10DLC registration
SMS traffic is registered and sent on compliant messaging routes.
CONTROL 05
AI disclosure when asked
When a person asks, the assistant states it is AI.
CONTROL 06
Full audit logs
Every message, draft and decision is written to an audit log.
CONTROL 07
Role-based access
Access to conversations and records is scoped by role.
CONTROL 08
Instant pause
Any workflow or conversation can be paused immediately.
CONTROL 09
Human escalation paths
Defined rules move a conversation to a named person.
PROOF
A technology services firm runs its own pipeline on Reverto.
By 2023 a technology services firm had accumulated more than 130,000 contacts in HubSpot. Inbound had slowed and the follow-up process fell apart after the second touch, the same problem every agency of a certain size carries.
Reactivation reply rates from those dormant contacts run three to four times higher than cold outbound, because people who already know you respond differently.
Read the full case study130,000
Contacts worked. One database.
3-4x
Higher reply rates vs cold outbound.
HubSpot
System of record. No migration.
98%
Confidence on approved drafts.
“AI drafts, humans decide. Every draft carries a confidence score, and the team can override before anything sends.”
INTEGRATION
Works with your existing stack.
No migration. No new platform to learn.
RECOVERABLE REVENUE CALCULATOR
See what's sitting in your
database.
This is an estimate based on the numbers you entered. It is not a forecast or a guarantee.
ESTIMATED RECOVERABLE REVENUE
$120,000
Based on 20,000 dormant contacts worked systematically, always on, until they book.
Email me the full breakdown
FAQS
Questions we get asked.
No. Your CRM stays the system of record. Reverto works inside it, reading contacts and writing conversations, activities and statuses back, so nothing migrates and nothing runs in parallel.
Reactivation is usually the first workflow, not the only one. Once the backlog is worked, the same system handles new enquiries, follow-up and booking. The database keeps refilling, because renewals, anniversaries, lease ends and treatment intervals put old contacts back in play on dates we work to a calendar.
Every draft carries a confidence score, and anything below threshold routes to a person before it sends. Sensitive, high-value and out-of-scope conversations escalate by rule. You can pause any conversation or workflow instantly and take it over manually.
Opt-outs are honoured immediately across every channel, suppression lists exclude named accounts and segments, messaging follows the contact's local hours, and the assistant states it is AI when asked. Compliance scope is agreed at implementation and security documentation is available on request.
We connect to what you already run, including HubSpot, Salesforce, Pipedrive, Zoho or a custom CRM via API, plus your forms, inboxes, phone and calendar. Nothing gets replaced.
Implementation covers process mapping, integration and playbook sign-off, and nothing goes live until your team has approved the messaging and qualification rules.
No, and that's the point. There's no platform to learn, no workflows to maintain and no internal owner required. We build it, run it and tune it. Your team takes the meetings.
Yes, at any point. High-value and sensitive workflows can be held in a review queue before anything sends, and any lead or conversation can be paused and handled manually.
No. Most engagements start inbound by answering new enquiries in seconds, qualifying them and booking. Reactivation, follow-up, appointment recovery and outbound run on the same system, individually or together.
Email, SMS, voice and website chat, all operating from one shared lead record so a conversation that starts by text and continues by email stays continuous. Additional channels depend on implementation scope.
On the workflow, never on seats. Lead volume, channels, number of workflows, integration complexity and management level move the number. Adding people to your team doesn't.
If they ask, the assistant tells them it's AI. Messages go out in your voice using playbooks your team signs off, and anything the assistant isn't confident answering goes to a person.
Reverto
Leads in.
Meetings out.
Book a Revenue Sprint and we'll show you what's recoverable in your existing database.