INDUSTRY
Patient enquiries answered and booked without adding front-desk headcount.
Enquiries arrive when the practice is closed and when reception is already on another call. Booking, reminders and recall all depend on somebody having the time.
WHERE THE LEADS GO
The places opportunities leak in healthcare.
Enquiries arrive outside opening hours and go unanswered.
Appointments are missed with no rebooking conversation.
Recall and review intervals pass without contact.
THE DATE THAT BRINGS THEM BACK
The recurring trigger.
Recall and review intervals give most practices a dated reason to contact patients who are already on the list. Working that calendar consistently is the difference between a full diary and a patchy one.
WHAT WE RUN
The workflows behind it.
Systems we work withWorks with your practice and patient management software and calendar.
Common questions.
What patient information does this handle?
Scheduling information only: name, contact details, appointment times and the reason for the enquiry at the level a receptionist would take it. Clinical records stay in your practice software. Confirm exactly what would be connected before any integration is agreed.
Can this be used for clinical conversations?
No. It answers enquiries, books and rebooks appointments and works recall dates. Anything clinical goes to your team. Practices with strict regulatory requirements should scope this carefully, and we will tell you where it is not a fit.
What happens to a missed appointment?
Most practices record the no-show and move on. A single rebooking message the same day recovers a meaningful share of them, and it is the cheapest capacity a practice can recover without adding staff.
See what's recoverable in your database.
In a Revenue Sprint we map your lead journey, identify where opportunities are being lost and scope what implementing this would take.