INDUSTRY
Every enquiry worked until it becomes a showroom visit.
Enquiries arrive from listings and the website at all hours. The showroom is staffed for showroom hours, and an enquiry that gets no answer is an enquiry the next dealer answers.
WHERE THE LEADS GO
The places opportunities leak in automotive.
Enquiries arrive in the evening and at weekends between showroom shifts.
Follow-up stops after the first unanswered call.
Past customers are never contacted at the point they are ready to change.
THE DATE THAT BRINGS THEM BACK
The recurring trigger.
Service intervals and finance or lease end dates put every past customer back in the market on a date the dealership already holds. Most of that calendar goes unworked.
WHAT WE RUN
The workflows behind it.
Systems we work withWorks with your dealer CRM, listing lead feeds and calendar.
Common questions.
Why do dealership enquiries go unanswered?
They arrive in the evening and at weekends, between showroom shifts, and the same buyer has usually enquired with several dealers. An enquiry that gets no answer within the hour is generally answered by somebody else first.
When is a past customer ready to change vehicle?
At a date the dealership already holds: the finance or lease end, or a service interval that brings them back onto the forecourt. Most of that calendar is never worked, which is why past customers buy their next vehicle elsewhere.
Is texting customers about offers allowed?
Only with a consent record, honoured opt-outs and registered business messaging. Unregistered business texting is filtered by carriers without any notification, so the practical risk is messages that silently never arrive.
See what's recoverable in your database.
In a Revenue Sprint we map your lead journey, identify where opportunities are being lost and scope what implementing this would take.