Reverto for Automotive
Buyers enquire with five dealerships. Only one replies in time.
Marketplace and website leads arrive around the clock, and the dealership that responds first sets the appointment. Reverto answers every lead immediately, confirms vehicle availability, handles trade-in and finance questions within your approved scope, books test drives against live diaries and reactivates the aged leads sitting untouched in your CRM.
It works with your existing DMS and CRM. Your BDC gets appointments, not a queue.
The conversion gap in retail automotive
Lead volume is not the problem. Response time is.
A single vehicle listing can generate enquiries from several buyers in an evening, and every one of them has also messaged your competitors. Most dealership leads are lost before a salesperson ever speaks to the customer.
Most vehicle research happens at night and at weekends. A lead sent at 10pm and answered at 10am the next day has usually already been answered by someone else.
Your team is calling, answering, and handling walk-ins simultaneously. Consistency across every lead is not realistically achievable by hand.
Test drives are booked and then missed, with no structured process to confirm, remind and rebook.
Buyers on a 60 or 90 day timeline are marked dead after two calls, then purchase elsewhere a month later.
Start with the leads you already bought
Your CRM holds more buyers than your marketing will produce this month.
Dealership CRMs accumulate thousands of unworked, aged and closed-lost records. Reverto re-engages them systematically, using approved messaging and your current inventory.
Find recoverable buyersRestart conversations with buyers who enquired but never purchased.
Identify service customers in a position to upgrade and open the conversation.
Re-engage customers approaching lease maturity or holding positive equity, under rules your dealership defines.
How Reverto works in a dealership
From marketplace enquiry to booked test drive.
Marketplace listings, website forms, finance calculators, paid campaigns, click-to-call, chat and existing CRM and DMS records are connected as approved sources.
An immediate reply is sent referencing the specific vehicle enquired about, its availability and the next step.
Reverto asks the questions your store defines: purchase timeline, finance or cash, trade-in details, part-exchange interest, preferred contact time and alternative vehicles if the unit has sold.
Test drives and appraisal appointments are offered against live salesperson availability, then confirmed and reminded.
Qualified appointments route to the right salesperson or team with vehicle interest, qualification answers and full conversation history attached.
Response timing, message wording, qualification questions and reactivation cadence are reviewed against appointment and delivery outcomes.
Built for showroom operations
Workflows that fill the diary.
Reply to marketplace, website and campaign leads within seconds, 24 hours a day.
Confirm whether a unit is still available and offer comparable stock when it is not.
Book appointments to live diaries, confirm the day before and reduce no-shows.
Re-engage customers who miss an appointment and offer a new time before they visit a competitor.
Collect vehicle, mileage and condition details so appraisals start before the customer arrives.
Answer general process questions within an approved scope and route detailed finance discussions to a qualified person.
Work unsold, aged and lease-end records continuously rather than in occasional campaigns.
Sales conversations stay human
Reverto sets the appointment. Your team sells the car.
Reverto does not quote finance terms, approve credit or make binding pricing commitments unless your dealership explicitly configures it to share approved figures.
Advertising language, pricing disclosures and consent handling are built into templates and approved before launch.
Contact preferences and opt-outs are respected and recorded across every channel.
Salespeople receive the vehicle of interest, qualification answers and complete message history.
Reverto supports enquiry response, qualification and appointment setting. It does not provide credit decisions or binding finance terms. All pricing, advertising and consumer-credit disclosures remain the responsibility of the dealership and are configured during implementation.
Fit check
Is Reverto the right fit for your dealership?
- Single-rooftop and multi-rooftop dealer groups
- 100+ leads each month across marketplaces, website and campaigns
- New, used or both
- A CRM and DMS already in use
- A BDC or sales team unable to work every lead consistently
- Very low monthly lead volume
- Wholesale-only operations without consumer enquiries
- Teams looking only for a basic auto-responder
Questions
Frequently asked.
No. It works around them, triggering activity from your existing records and writing conversation history back.
The next move
Stop losing buyers between the enquiry and the callback.
In a Revenue Sprint, we map how leads move through your store today, show how many are never worked and outline the workflows Reverto would manage using your existing CRM and inventory feeds.
No software setup required. Bring your current lead sources, CRM and BDC process.