INDUSTRY
Every enquiry answered when the front desk is closed.
Enquiries follow the advertising, which means they arrive in the evening and at weekends. The front desk is staffed during clinic hours, and heavy ad spend turns into messages nobody returns until Monday.
WHERE THE LEADS GO
The places opportunities leak in aesthetics & cosmetic dental.
Enquiries arrive outside clinic hours and are answered a day or two later.
Consultations are booked and then missed, with no rebooking conversation.
Clients disappear between treatments and reappear at another clinic.
THE DATE THAT BRINGS THEM BACK
The recurring trigger.
Treatment intervals of three to four months make this the fastest repeat cycle of any market we work in. Every client has a date when they are due, and the difference between a clinic that works that date and one that does not compounds every quarter.
WHAT WE RUN
The workflows behind it.
Systems we work withWorks with your practice and patient management software and calendar.
Common questions.
Why do so many aesthetics enquiries go unanswered?
Advertising runs around the clock and the front desk does not. Enquiries arrive in the evening and at weekends, which is exactly when the clinic is closed, so a day or two passes before anyone replies and the enquirer has usually booked elsewhere.
How does treatment-interval follow-up work?
Each client has a date when their next treatment is due, based on the interval for what they had. Contact is timed to that date. Three to four month cycles make this the fastest repeat trigger in any market, and most clinics work it manually or not at all.
How is patient information handled?
Only the information needed to answer an enquiry and book an appointment, held under your existing consent, with quiet hours and opt-out honoured. Clinical records stay in your practice software. Ask for the specifics before any data is connected.
See what's recoverable in your database.
In a Revenue Sprint we map your lead journey, identify where opportunities are being lost and scope what implementing this would take.