Designed with security and control in mind.
Reverto operates inside your lead sources, CRM and communication channels, which makes access control, data handling and oversight part of the implementation rather than an afterthought. Scope, permissions and controls are agreed with your team before anything is activated.
Four controls in every implementation.
Role-based access
Permissions are scoped to what each user and integration actually needs. Access is defined during implementation and reviewed as your workflows change.
Controlled integrations
Reverto connects only to the systems and data your organisation approves, with the minimum permissions required for each workflow.
Activity logging
Messages, decisions, handoffs and status changes are recorded, giving your team a reviewable trail of what the system did and why.
Human oversight
Sensitive workflows can be routed for review, and any conversation, campaign or workflow can be paused or taken over manually.
Documentation available for review.
Information Security Policy
How Reverto manages access, infrastructure, monitoring and incident handling.
Privacy Policy
What personal data is collected, how it is used and the rights available to individuals.
Data Processing Addendum
The contractual terms governing Reverto's processing of personal data on behalf of customers.
Responsible AI Policy
How AI is applied within Reverto workflows, including scope limits, human oversight and escalation requirements.
Scope limits are set before launch, not after.
Additional controls where you need them.
For larger, regulated or technically complex organisations, implementations can include dedicated environments, custom integration reviews, advanced access controls, custom reporting and a formal security and compliance review as part of scoping.
Discuss enterprise requirementsSecurity FAQ
Where is our data processed and stored?
Reverto runs on established cloud infrastructure. The specific processing locations, storage arrangements and any sub-processors involved depend on your integrations and workflows. These are confirmed in writing during implementation and documented in our Data Processing Addendum.
Do you sign a DPA?
Yes. Reverto's Data Processing Addendum is available for review and forms part of the agreement.
Do you hold any security certifications?
Our security controls — access management, integration permissions, activity logging and human oversight — are set out in our Information Security Policy. If your procurement process requires formal certification evidence or a completed security questionnaire, raise it during scoping and we will confirm our current position and work through your review process.
Can we restrict which systems Reverto accesses?
Yes. Integrations, permissions and data scope are agreed during implementation and can be limited to specific systems, records or fields.
Can we remove access or pause the system?
Yes. Access can be revoked and workflows paused at any time.
Who can see our conversation data?
Access is scoped by role, and the permissions model is confirmed with your team during implementation.
Reviewing Reverto with your security team?
We can provide policy documentation, integration detail and a scoped implementation plan for review before any commitment.
Request security documentation